Returns & Exchange Policy

Returns Policy

Hassle-free returns and exchanges designed to support and ensure satisfaction.

Return Eligibility

• Only defective products are eligible for return, verified through an unpacking video sent by the customer.

Return Process

1. Initiate Return: Contact your account manager or log in to request a return via "My Orders".
2. Pack Securely: Ensure items are in original packaging with all accessories.
3. Schedule Pickup: Free pickup arranged from your business address.
4. Get Refund: Refund processed within 5–7 business days after receiving the item.

Refund Timeline

• Credit/Debit Card: 5–7 business days
• Net Banking: 5–7 business days
• UPI: 3–5 business days